Cancellation Policy

If cancellation is required after payment has been made then an email to the specified sales team will be required by the consumer which should entail:
  • Reason for cancellation.
  • Consumer banking details.
  • A cancellation time frame of 48 hours will fall into place once an order has been placed.
  • If the order is cancelled after the 48 hour time frame a 10% penalty will be incurred for the processing of the specified order.
  • If the order is cancelled within the given time period then no penalty will be incurred.
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